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Online Ordering and Store Terms

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.

Terms and Conditions

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, and/or placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Payment Terms

Payment shall be made per our Payment Methods, but typically a credit card is the most preferred method. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. Changing of the initial order may involve additional shipping charges or higher product prices. All authorizations for changes will constitute permission from you that we can satisfy the additional charges with your credit card for such authorized changes. Any payment refunds will not cease any liability for payment of any debts determined still due us for products, restocking fees, or shipping charges associated with the delivery of any product.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order. Any product shipped due to order acceptance is per our Warranty Policy.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged or authorized for the purchase and your order is cancelled before shipping, we shall immediately issue a credit or void the transaction to your credit card account per our Cancellation Policy.

Product Availability

We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Return Policy

Products can be returned per our Return Policy and refund will be minus any shipping charges per our Delivery Policy.

Cancellation Policy

If you need to cancel your order, please reply to your order confirmation email, expressing your intentions. All cancellations are governed by our Cancellation Policy.

How to Contact Us

If you have any comments or questions, please send us email to info@POOL1.com. If you want, you may telephone us at 931-684-5030, but be prepared to leave a voicemail. We highly prefer emails. We respond to emails quicker than phone calls.
 

 

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        FREE DELIVERY Policy! on $100 order

 

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931-684-5030
(NOTE: When talking to our sales personnel, all 2-way conversations are recorded for accuracy.)
International => 931-684-5030

SSL 128/256 bit encryption authenticated by COMODO securing all transaction data during our website checkout process. This assures you that no one else can read or change personal information as it travels over the Internet during our online checkout process.

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E-mail: info@pool1.com           or          fax (931) 685-4715

 

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